Program Manager - Channel Management in Gurugram at Stryker Corporation

Date Posted: 10/26/2019

Job Snapshot

Job Description

Channel Strategy

  • Develop and implement channel strategy to support sustainable sales growth including when to work with channel partners vs going direct, defining role of channel partners
  • Segment channel partners from a strategic and operational perspective and develop go to market model in accordance
  • Conducting business viability assessment including territory balance & mapping, due diligence for indirect channel, development program for channel partners

Channel Management

  • Develop SOP’s for lifecycle management of channel partners addressing in/out/renewal scenarios
  • Negotiate commercial terms with channel partners jointly with ICM & Sales teams & perform regular performance review, performance analysis and issue redressal. Be proactive to foresee possible issues and take preventive actions.
  • Build & maintain effective and transparent communication flow with channel partners
  • Responsible for engaging the onboarded channel partner engagement
  • Design and conduct training programs to improve competency level of channel partners

Channel Logistics

  • Build up process to manage the instrument flow, from company to regional hub, from regional hub to warehouse, and from warehouse to hospital, etc.
  • Set system to ensure instrument asset to be stored and distributed properly through periodic audit and data validation with finance team.
  • Closely work with implants sales team to work out and implement the procedure of instrument distribution to ensure its efficient and effective.

Channel Governance

  • Ensure that all agreements, policies and SOPs relating to channel management are maintained, updated.
  • Own the channel partner due diligence & other SOPs around Indirect Channel Management.
  • Ensure channel partner adherence to Stryker policies including finance, operations, compliance & legal


  • Role would require the incumbent to work extremely closely with the sales team & with multiple departments to drive execution, identification of bottlenecks and interventions to streamline the overall selling process.
  • Travel occasionally to meet the Channel Partners & drive the right behavior and to develop deep relationships.

Desired Skills

  • Self-driven with an ability to work in a highly dynamic and complex business environment to drive execution with minimal supervision
  • Strong leader who can prioritize well and communicate clearly across all levels of the organization with a proven ability to influence others
  • Experience working with external partners and internal stakeholders to meet deliverable requirements
  • Strong analytical and quantitative skills; ability to work with business owners to define key business questions and to build data sets that answer those questions
  • Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiation skills
  • Demonstrated success in achieving aggressive short, medium and long-term goals
  • Demonstrated bias for action with strengths in problem solving, issue-resolution, ability to work in a deadline driven work environment, attention to detail, and ability to multitask
  • Demonstrated ability to credibly coordinate between multiple functions and business stakeholders, as well to understand the systems and processes that will be utilized in achieving program objectives
  • Advanced knowledge with all MS Office tools including Excel

Work From Home: No

Travel Percentage: None

Join our talent network

Joining our talent network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected to you.

Join Our Team