Product Specialist-Mako in Virtual, at Stryker Corporation

Date Posted: 6/30/2020

Job Snapshot

Job Description

 

Who we want

  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What will you do

  • Provides surgeons and operating room staff with training and clinical/technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision
  • Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning
  • Provides complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements
  • Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager
  • Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value
  • Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants
  • Provides prompt and accurate complaint reports per the requirements of MAKO’s quality system
  • Solves product problems for customers in an expeditious manner
  • Provides case coverage at unassigned accounts as needed

What you need

Qualifications and experience required

  • Minimum 1 year’s experience, or combination of experience and education
  • Proven track record in sales, preferably with a surgical device company (Orthopedic preferred)
  • Knowledge of the Operating Room environment required

Education and Special training

  • Bachelor’s Degree in business or a related technical field of study.
  • Must maintain current credentials and pass MAKO course examinations as required by MAKO clinical training department . Confirmation of employment is contingent on clearing the Mako course examinations

Work From Home: Field-based

Travel Percentage: 40%

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