Operations Specialist in Bangkok at Stryker Corporation

Date Posted: 3/5/2020

Job Snapshot

Job Description

Main objective / purpose of the role:

This position is to develop, implements, monitors and improves all logistics management activities such as order/shipment processing, purchasing inventory control of Thailand warehousing, distribution, transportation and cost-saving.

List out the key responsibilities / outputs and its respective activities /input:

  • Provide clerical support and coordination among sales staff, customers and Logistic team in a professional manner.
  • Interface cross-functionally at all levels within the divisions of the company, including communication across with all levels and external resources and concerns such as freight forwarders, 3rd party service providers and customs authorities.
  • Prepare report analyses in product/customer/sales status.
  • Manage ordering process, product delivery and shipment, customer’s payment status and regular follow up the ordering activities and delivery.
  • Provide product information, availability and pricing to the customers in accordance with guidelines and compile the customers’ feedback or complaints to improve business effectiveness.
  • Process billing activities & monthly closing
  • Proper manage company ASSET (CER instruments, demo/sample goods) under supervision of Finance Manager and Commercial Director
  • Keep stock control (instrument consignment and inventory) system up to date and planning future capacity requirements for direct sales and implant team.
  • Engage professionally import/export for Marketing activities i.e Stryker’s workshops in Thailand to boost up Stryker’s products.
  • Good Custom  clearance and importation knowledge especially for Medical devices
  • Uphold the Compliance Culture and philosophy of the Company  by ensuring the business is kept abreast and aligned to the highest code of ethic not limited to ADVAMED.

Functional Knowledge / Talents:

  • Diploma holder in business administration or related disciplines 3-5 years of experience in customer service, supply chain and logistics.
  • Preferred experience in healthcare industry at least one year
  • Proficient in MS office suites of products such as Word, Excel & Powerpoint
  • Good communication skill.
  • Able to build relationship across all levels of organization.
  • Ability to prioritize and handle multiple tasks and responsibilities and have excellent follow up skills.
  • Must demonstrate strong sense of urgency and capable of functioning in a high pressure environment.
  • Self-motivated with ability to work independently & service oriented.

Work From Home: No

Travel Percentage: None

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