Mako product Specialist in Buenos Aires at Stryker Corporation

Date Posted: 11/8/2019

Job Snapshot

Job Description



Who we want

  • Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Curious learners. People who seek out cutting-edge research and information to expand and enhance their ability to develop new ideas into reality.


What will you do

Clinical support /Account launch

Serve as a local MAKO product expert to support local MAKO launch. Provide training, ongoing in-services, and customer education to new MAKO accounts. Serve as a MAKO clinical expert and provide product clinical support and guidance to customers.

  • Train physicians and hospital personnel, including Theatre staff, radiology and central sterile processing on the use of the Mako System, accessories, disposables and implants per the Mako released surgical techniques and guides
  • Provide surgeons and Theatre staff with training and Clinical/Technical support in the operation of the MAKO robotic arm, its SW applications, associated equipment and instruments to insure delivery of best clinical outcomes.
  • Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's Robotic Arm, assists surgeon in preoperative robotic procedure surgical planning.
  • Serve as a backup to support case coverage in the region.
  • Support the development and execution of the sales plan as well as grow the utilization of the Mako system by customer training and education with an objective to increase procedure volume with current and potential surgeons.
  • Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and staff at Stryker Argentina accounts.
  • Mentor and certify new potential MPS’s by delivering on job training and guidance following company’s policies.

Marketing/ Clinical training and education

Support the development and delivery of training and education programs for Stryker employees and regional customers on MAKO products. Partner with regional sales and marketing leaders in regional and local MAKO promotional efforts.

  • Support MAKO Clinical Education and Training for Stryker Argentina. Responsibilities may include MPS training, Surgeons and hospital staff and other Stryker colleagues.
    • Faculty engagement, course agenda, development of course curriculum in coordination with US training, delivery of training.
  • Support development preparation and delivery of MAKO cadaveric courses and surgeon certifications
  • Collaborate with regional training teams in communications and negotiations with government and professional bodies to ensure the accreditation of courses as needed
  • Support the development of regional MAKO KOL’s and clinical experts
  • Communication and coordination with MAKO US clinical training team, to delivery current and accurate training programs.
  • Support regional sales and marketing efforts through the delivery of road-show product demonstrations and participation in local and regional marketing and clinical conferences. Provide potential customers with opportunity to experience product in use and explain its clinical value.


What will you need

  • Bachelor’s Degree in a related technical or clinical field of study, with a minimum of three years of experience in clinical field
  • Excellent control of English (Speak, Read, Write, Use of computer and MS Office tools)
  • Demonstrate ability to communicate with all levels of a medical department (Head of Dept., surgeons, nurses, surgical techs, central sterile processing techs, radiology)
  • Ability to work in a team oriented environment with excellent interpersonal and communication skills
  • Highly experienced in clinical and surgical support, comfortable in Operating Room environment and guidance of surgeons and clinical staff
  • Self-motivated, detail oriented and a proven history of ability to make independent decisions in a fast-paced, dynamic business environment
  • Able to develop and deliver training and education programs to Stryker peers.
  • Must obtain credentials as required by MAKO clinical training department
  • Proven track record in clinical sales or marketing, preferably with orthopaedic device or robotics.
  • Travel may vary 40% up to 60% depending on assignment with extended working hours during training in the US.

Work From Home: Occasional

Travel Percentage: 50%

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