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Lead Commercial Operation Analyst in Amsterdam at Stryker Corporation

Date Posted: 1/13/2019

Job Snapshot

Job Description

The Lead Commercial Operation Analyst will be responsible for providing dashboards, reporting and support to the EMEA management team on all commercial-related matters. Reporting to the Senior Business Finance Manager EMEA, the Lead Commercial Operation Analyst will coordinate and deliver commercial and financial insights with a primary focus on sales trends, sales performance and profitability for the EMEA region. This person will also develop strong relationships with the regional marketing teams as well as with the country commercial teams, to ensure commercial analytical needs are best captured to support the realization of the commercial strategy. In addition, the Lead Commercial Operation Analyst will be the key contact point for the maintenance and development of existing sales and margin reporting tools and be an active member in any IT project related to NV (Neurovascular) sales and marketing activities.

Key Responsibilities:

  • Act as regional coordinator for the implementation of the TOM CRM solution, ensuring NV specific needs are reflected, Commercial and Marketing teams trained to drive successful adoption
  • Pro-actively liaise with all relevant NV stakeholders (Division, Region, Countries) in all CRM related-matters, ensuring full alignment on deliverables
  • Design, adapt and produce sales performance dashboards for the Region
  • Distribute monthly sales & margin reports comparing actual, projection & budget
  • Contribute to the preparation of the countries quarterly business reviews with a focus on customers’ ordering patterns and behavior, including new product launches execution
  • Setup, review and further adapt the product launch trackers in coordination with the Regional Marketing teams
  • Establish marketing programs performance metrics in collaboration with Regional Marketing and Sr. Business Finance Manager EMEA
  • Develop robust pricing controls and reporting tools at country and product levels, actively participating in the elaboration of any new product launch price assessment
  • Assist the Country Marketing teams during the market model exercise through data gathering activities, analysis and modelling to support the Strategic Plan
  • Establish and regularly revisit a customer segmentation methodology in coordination with the Regional Sales & Marketing teams and the Divisional Strategic Planning function
  • Contribute to the development and maintenance of the existing IT tools (Lynx) and participate to the project of any new implementation/system upgrade
  • Maintenance of the customers’ data base which support the sales analysis tools, ensuring customers’ mapping to NV sales hierarchy
  • Perform inventory analysis, with a focus on consignment management and its optimization
  • Support recurring sales model and profitability reviews of the EEMEA Indirect Channels organization, working closely with the Sr. Business Finance Manager EMEA

Experience:

  • experience in sales/commercial operations function, developed skills in analysing data to provide insights
  • International & preferably matrixed companies
  • Experience in pricing modelling
  • Knowledge in inventory management & optimization preferably
  • Project management experience would be desirable
  • Strong communication skills, able to take the complex and simplify the message
  • Strategic and analytical strengths
  • Experienced in using CRM tools, preferably salesforce.com
  • Power BI

Work From Home: No

Travel Percentage: Up to 25%

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