Junior Customer Service Specialist (Temporary Position) in Roma at Stryker Corporation

Date Posted: 11/22/2019

Job Snapshot

Job Description

  • Managing the Sales & replenishment order booking, monitoring that the correct application of the agreements between Stryker & the Customers, informing Customer & field force regarding the back-order status providing shipment due date.
  • Managing incoming phone call request & complaints from customers and field force. Supporting the proper management and control of all resources / activities to recognize the revenue of all the materials that have been used/ implanted by customers, while waiting for the official process order according to the internal WFI (waiting for invoice) procedure.
  • Cooperating actively with the tender and Quotes function, with the Implants franchises, Operations, and Finance departments in order to ensure maximum synergy and business efficiency.
  • Supporting the proper management and control of all resources / activities to satisfy Customers. 
  • Promoting and disseminating the culture of compliance (compliance with regulations and ethical behaviour).
  • Fulfil the quality policy and comply with company’s standard operative procedures with particular attention to the Vigilance ones.

Work From Home: Not available

Travel Percentage: 0%

Join our talent network

Joining our talent network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected to you.

Join Our Team