Business Process Implementation Lead, Distribution, Transportation & Global Trade in San Jose, CA at Stryker Corporation

Date Posted: 2/23/2020

Job Snapshot

Job Description

Do you have an interest in supporting an ERP transformation, focused on Supply Chain Operations?  This is a terrific opportunity to join Accelerate, Stryker’s largest transformational ERP program to date, impacting the entire organization.  Not only are we implementing SAP, we are changing the way we do business across the organization.

Accelerate’s Business Process Implementation Lead, Distribution, Transportation & Global Trade  manages the development of audits and controls structured around business processes, process automation systems and the implementation staff. This role manages the Enterprise Resource Planning (ERP) initiative of building a single software program/database that integrates information from departments and functions throughout an organization onto a single computer system so various departments can more easily access, share and communicate information with each other. The ideal candidate has an excellent understanding of standard business practices related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Sales Operations (Proposal, Orders, Forecasting, Territory Management, and Quotas), Inventory Management (Purchasing, Scheduling, Order Fulfillment) as well as Support (Cases Management and Territory Management).

Essential Duties & Responsibilities:

  • Responsible for the timely completion of project activities within their process area, focused primarily on release delivery, including process harmonization, testing, training, cutover, and hyper-care.
  • Understand their business process in scope of the end-to-end (E2E) and collaborates with other BPILs, BPOs and E2E leads to drive E2E solution adoption.
  • Drive adoption of to-be business processes to align with ERP capabilities and gain alignment with the Stryker divisions, functions, and geographies.
  • Facilitate rapid decisions impacting solution development, defect resolution, and deployment activities.
  • Coordinate involvement of Stryker business process experts (BPEs) s in key project activities and work with them to understand the business process steps and data flows in support of successful implementation and adoption by their business.
  • Support onboarding of local data readiness network resources for data objects in their process area, ensure they understand how data enables design in their process area and ensure completeness and accuracy of enterprise master data. Support local data resources during data load processes to ensure they are updated on data design.
  • Works closely with business process experts (BPOs/ISPOs) and provides input into the configuration of the system.
  • Work with BPEs and business analytics (BA) to refine the release specific report requirements and prioritization. Harmonize across releases.
  • Work with testing team to turn business scenarios and requirements into test scenarios and expected outcomes.
  • Participate in scoping activities for UAT and DITL; help to prep scenarios and data as needed for successful outcomes. Observe testing for process areas and provide feedback on meeting intent of design.
  • Ensure solution stays within scope of design lock documentation (BPM, BPD, FDS).
  • Support system integration testing (SIT) activities for process areas.
  • Support the creation and delivery of training and procedure content.
  • Support role mapping activities between BPE and OCM.
  • Conduct Train the trainer (TTT), support instructor led training (ILT) and day-in-the-life (DITL)
  • Provide cutover input to cutover captain
  • Provide business process support during cutover and hyper-care


  • Bachelor’s degree from an accredited university required.

Qualifications & Experience:

  • Minimum 5+ years of industry experience within an Operations setting and 3+ years of experience in Supply Chain Operations. 
  • Significant experience in a leadership role(s) at the Associate Manager level or above.
  • Broad experience across related processes areas to consider upstream and downstream impacts and implications.
  • Prior experience on an ERP, major business-system, or large-scale transformational projects or programs.  SAP experience preferred.
  • ‘Player-manager’ type resource that can manage resources, track status as well as complete deliverables.
  • Leader that collaborates effectively across functions has strong influence skills, process orientation, and is able to build consensus and drive change.
  • Exhibits acute business acumen and understanding of organizational issues and challenges.
  • Ability to think strategically while operating tactically to implement a Global Template solution.
  • Strong Microsoft Office skills.
  • Strong data analysis and problem-solving skills.
  • Aligned with program goals and principles.
  • Versatility and willingness to work with constantly changing priorities with enthusiasm.

Please note that Accelerate is a unique program within Stryker.  This position may have flexibility in grade levels based on your experience and those details would be discussed with you prior to an offer being made.  As such, if you have an interest in the types of duties described in this position, please apply or reach out to the recruiter to learn more. 

Work From Home: Not available

Travel Percentage: 30%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Join our talent network

Joining our talent network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected to you.

Join Our Team